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FAQ

What is Batumbu?
Batumbu is the trademark of PT Berdayakan Usaha Indonesia. Batumbu is a Non-Bank Financial Services Institution (LJKNB) engaged in Information Technology-Based Collective Funding Services, more commonly known as Peer-to-Peer Lending (P2P Lending) as regulated in the Financial Services Authority Regulation Number 10/POJK.05/2022 regarding Information Technology-Based Collective Funding Services (LPBBTI) ("POJK LPBBTI") focusing on productive financing, especially on Micro, Small, and Medium Enterprises (MSMEs) using supply chain financing based scheme from upstream to downstream through Batumbu digital platform.
What is LPBBTI / Peer-to-Peer Lending?
Layanan Pendanaan Bersama Berbasis Teknologi Informasi or LPBBTI (Peer-to-Peer Lending) is a financing scheme utilizing a crowdfunding approach where Batumbu offers a marketplace that gathers Lender and Borrower within the Batumbu Platform.Borrower will obtain a loan facility from one or group of Lender after undergoing a thorough risk analysis conducted by Batumbu in accordance with the procedures outlined in POJK-LPBBTI and other prevailing regulations.
How much amount of loan can be obtained through Batumbu Platform?
The loan amount provided to each Borrower will vary, with a minimum amount of IDR 10,000,000 (Ten Million Rupiah) or a maximum amount of IDR 2,000,000,000 (Two Billion Rupiah) subject to the result of risk analysis performed by Batumbu.
Who is the focus of Batumbu's funding?
Batumbu is prioritizing productive funding, i.e., funding provided to businesses or individuals for its working capital to run or expand its business activities within the Micro, Small, and Medium Enterprises (MSME) segment. Batumbu refers to these Borrowers as Batumbu's MSME.
Is Batumbu registered in the OJK?
Batumbu is registered and holds a license for its business activities issued by the Otoritas Jasa Keuangan (OJK). To date, Batumbu consistently follows and implements compliance and prudence principles when funding Batumbu's MSME.
What is TKB90?
TKB90 is the success measurement rate in Peer-to-Peer Lending Fintech Platform and also applicable in Batumbu by facilitating the loan repayment from the Borrower within the period of up to 90 (ninety) days from the expendience date of each Funding.
Is funding through Batumbu safe?
At all times, Batumbu performs a creditworthiness analysis and risk of Funding in a reasonable, exhaustive, and comprehensive approach to mitigate the risk of payment failure of specific Funding provided by Lender to the Borrower through the Batumbu Platform. However, the risk of payment failure in Funding activity remains and cannot be waived, as it is commonly practiced in other typical investment or funding activities.
How can I provide funding or apply for a loan through Batumbu?
You can easily click the Funding or Loan Application icon in the Batumbu Platform, and You will be required in advance to register and upload several necessary documents in the Batumbu Platform for verification and analysis by Batumbu and afterward to follow all further instructions related to your application of Funding.
Are my personal data uploaded to the Batumbu Platform secured?
Batumbu always takes preventive measures and monitors the security of user data following Batumbu's policies and as also stated in the Privacy Policy, as regulated by Law Number 27 of 2022 on Personal Data Protection ("UUPDP"). In contrast, our policies are also implemented based on international-standard security measures as applied in the ISO 27001 certification that Batumbu has obtained for the implementation of Information Security Standards.
How can I avoid scams using Batumbu's name?
Batumbu has received information and reports that certain parts have been unauthorized, using the name of and falsely representing Batumbu in fraud disguised as online loan offers. Batumbu also implements prudent principles in performing its business operations. Furthermore, You need to frequently check any information on Batumbu's official website before proceeding. Also, you can verify Batumbu's existence through Kontak OJK 157 by calling 157 and/or through WhatsApp services at 081 157 157 157 and/or by emailing tokonsumen@ojk.go.id. This will allow you to confirm the status of your permit's financial product service and assure You of Batumbu's valid business license.Please be mindful of offers that display the following characteristics, as they are likely not from Batumbu:
  1. Offers loans through WhatsApp;
  2. The promise of low-interest rates and immediate loan disbursement;
  3. Requests for access other than Camera, Microphone, and Location;
  4. Provide the link for the loan application process;
  5. Amount of loan offered are below Rp10,000,000 (Ten Million Rupiah);
  6. The amount of loan received is different. Usually, the amount received is smaller than the amount offered;
  7. Unethical or violent loan collection practices with threats of personal data publication.
If you encounter any offer or experience loan collection match to one or more of these characteristics, it can be guaranteed that it is not from Batumbu. Please ensure to contact Batumbu's official contact listed on our website.
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